Saturday, September 8, 2012

The business playing field for security dealers must be level ...

Dave Simon, who many of you know from his days at Brink?s Home Security and who now works with the Electronic Security Association (ESA), alerted the security industry of a court case occurring right now in Massachusetts that could be a watershed case for the industry. The issue is licensing and whether companies like Comcast and verizon are breaking the law by not having their techs licensed. The Massachusetts Systems Contractors Association (MCSA) is fighting the current conditions to create a fair business environment.

Here?s how Dave describes the situation: ?MCSA contends that the two companies don?t meet appropriate licensing requirements. MCSA members who do security systems work have a state electrical license, have passed criminal background checks, and work for companies that are licensed by the Department of Public Safety.?

Dave continues: ?Comcast maintains that it is exempt from licensure laws, since its Xfinity Home system involves wireless connections and no electrical installation. verizon says its Home Monitoring and Control service is a do-it-yourself system, and that customers ultimately are responsible for installing the plug-in equipment.?

So, here?s the question we have to raise for this case: Is the Xfinity system truly a DIY system where customers install it? If it?s DIY, then why doesn?t Comcast say this on its Xfinity website: ?$300 savings?with free activation and $199 installation.? Why are they even mentioning the installation cost if this is just a do-it-yourself system? That seems to me to be a flat-out lie. It isn?t DIY technology if you charge between $199 and $499 for a technician to show up and install the system (see Comcast Xfinity security system installation pricing page).

Article source: http://www.securityinfowatch.com/blog/10775954/the-business-playing-field-for-security-dealers-must-be-level

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Source: http://www.newtelecomblogs.com/2012/09/07/the-business-playing-field-for-security-dealers-must-be-level/

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